NetShare members are beginning to benefit from the considerable opportunity presented by our data matching services. These services are aimed at recovering monies which are due to the council - a crucial matter at any time, but especially in these times of cutting resources. Services are available now on demand in the areas of preventing council tax fraud, e.g. single person discount, stopping housing tenancy fraud and helping to recover outstanding, especially longstanding, debt.
NetShare Flex continues to be highly valued by NetShare members who make it clear to us that the quality and performance of the service is of the highest order whilst rates are highly competitive. This applies both to the work provided from one NetShare member to another and to the work provided by NetShare direct.
As Dawn Cove, Benefits Operations Manager, London Borough of Redbridge says: “The London Borough of Redbridge used NetShare Flex to reduce outstanding work in preparation for conversion to a new processing system. I have found them to be very accurate and professional, which they balance with a high output. They are very adaptable and have undertaken the full range of Housing and Council Tax Benefit Assessment.”
Focus on… continues to provide high value to NetShare members. The diversity of this e-learning facility is shown by the recent release of specific versions of Fraud and Corruption for the education community, which has been very well received and the Fire Service, which was developed with the London Fire Brigade. A new generic framework, aimed at making the learning content even more flexible, will be available very shortly.
Programme Office has recently proven its usefulness to NetShare members in a number of project management scenarios, including the implementation of Tell Us Once. Programme Office is a “ready to use” facility which enables rapid population of project documentation and plans for shared access by key players. Subsequent changes are under version control. The facility is simply accessed by web browser and reports are readily available.
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